A modern, lightweight helpdesk for Shopify merchants
Ticket management Track and organize customer requests with statuses, priorities, and categories. Link tickets to orders for complete context. Team collaboration Assign tickets to agents, add internal notes, and manage permissions. Keep everyone aligned without external tools. Email replies Customers reply to tickets via email. Responses sync automatically - no portal login required. Response templates Save common responses and reuse them. Track which templates work best with usage analytics.
