Bridge internal documentation and customer support workflows
theCloaq is an intelligence layer that centralizes fragmented organizational knowledge to automate customer support workflows. It integrates sources such as Slack, Notion, and Google Docs, providing teams with unified context for customer interactions. The platform uses Retrieval-Augmented Generation and semantic caching to convert dispersed data into actionable insights. By connecting to Gmail, it automates email classification and drafting, reducing manual information retrieval for teams.
